1. Information We Collect

• Personal information you provide through contact forms, appointment enquiries or other communication channels, such as your name, phone number and email address.

• Medical information that you voluntarily share when making an enquiry.

• Basic technical information, such as browser type, device information and website usage data, where collected.

2. How We Use Your Information

• To respond to enquiries and appointment requests.

• To communicate information related to consultations.

• To maintain website security and improve website performance.

• To meet applicable legal and regulatory requirements.

3. Sharing of Information

• Personal information is not sold to third parties.

• Information may be shared with authorised service providers who help operate the website or manage communications, where necessary.

• Information may also be disclosed when required by law or by a competent authority.

4. Data Security

• Reasonable measures are taken to protect personal information against unauthorised access, loss or misuse.

• However, no method of transmitting or storing information online can be guaranteed to be completely secure.

5. Cookies and Website Analytics

• The website may use cookies or analytics tools to understand website usage and improve user experience.

• You can manage cookie preferences through your browser settings, where available.

6. Your Privacy Rights

• You may contact us to request access to, correction of or deletion of your personal information, subject to applicable laws and record-retention requirements.

• You may also contact us with questions about how your information is handled.

7. Data Retention

• Personal information is retained only for as long as necessary for the purposes described in this policy or as required by applicable law.

8. Contact Us

For questions or requests relating to this Privacy Policy, please use the contact details provided on the Monica Bhagat website.