Privacy Policy

Advanced surgical care, compassionate treatment, and personalized support for children diagnosed with cancer.

Last Updated: 22, Sept, 2026

At Dr. Monica Bhagat, we respect your privacy and are committed to protecting the personal information you provide when using this website.

This Privacy Policy explains what information may be collected through the website, how it may be used, and the choices available to you.

1. Information We Collect

Depending on how you use the website, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • City or location

  • Appointment-related information

  • Messages or information submitted through contact forms

  • Information you voluntarily provide when contacting us

Please avoid submitting detailed medical records, diagnoses, or other sensitive health information through a general contact form unless specifically requested by the clinic.

2. How We Use Your Information

Information submitted through this website may be used to:

  • Respond to your questions and requests

  • Contact you regarding appointments

  • Help coordinate consultations

  • Provide information requested by you

  • Respond to patient or family enquiries

  • Improve website functionality and user experience

  • Maintain website security

  • Comply with applicable legal and regulatory requirements

We will use personal information only for legitimate purposes connected with the operation of the website and the services you request.

3. Appointment & Contact Information

If you submit an appointment request or contact form, members of the clinic or relevant support team may access the information necessary to respond to your request.

Submitting information through the website does not by itself establish a doctor–patient relationship.

4. Medical Information

This website is not intended to function as a medical-record submission or emergency-care platform.

If you voluntarily provide medical information through a website form, email, or another communication channel, it may be received and handled by the relevant clinic personnel for the purpose of responding to your request.

For sensitive medical information, please use the communication method specifically provided by the clinic.

5. Cookies and Website Technologies

The website may use cookies or similar technologies to support website functionality, understand how visitors use the website, and improve the user experience.

Depending on the technologies installed on the website, information such as browser type, device information, pages visited, approximate location, and website interaction data may be collected.

You can adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.

6. Analytics and Third-Party Services

The website may use third-party services such as analytics, maps, appointment tools, hosting services, communication platforms, or other website technologies.

These providers may process certain information according to their own privacy policies and applicable terms.

Where applicable, external services may include tools such as Google Maps, Google Analytics, WhatsApp, or social media platforms.

7. How We Protect Your Information

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website or internet transmission can be guaranteed to be completely secure. You should therefore avoid sending highly sensitive information through unsecured communication channels.

8. Sharing of Personal Information

We do not intend to sell your personal information.

Information may be shared when reasonably necessary to:

  • Respond to your request

  • Arrange or manage an appointment

  • Provide requested services

  • Work with relevant healthcare or administrative providers

  • Operate and maintain the website

  • Meet legal, regulatory, or governmental requirements

  • Protect the rights, safety, and security of the clinic, patients, or others

Any sharing should be limited to information reasonably necessary for the relevant purpose.

9. Data Retention

Personal information may be retained for as long as reasonably necessary to fulfill the purpose for which it was collected, provide requested services, maintain appropriate records, or comply with applicable legal and regulatory obligations.

The exact retention period may vary depending on the type of information and the reason it was collected.

10. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the right to:

  • Request information about personal data held about you

  • Request correction of inaccurate information

  • Request deletion of information where legally applicable

  • Withdraw consent where processing is based on consent

  • Ask questions about how your information is being used

Some requests may be subject to legal, medical-record, or regulatory requirements.

To make a privacy-related request, please contact us using the details below.

11. Children’s Privacy

This website provides information about pediatric healthcare. We recognize that information relating to children requires appropriate care.

Parents, guardians, or authorized representatives should provide personal information on behalf of a child where appropriate.

We do not knowingly request unnecessary personal information from children through general website forms.

12. Links to Other Websites

Our website may contain links to external websites, including hospitals, Google Maps, social media platforms, or other resources.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of each third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or applicable legal requirements.

The latest version will be published on this page with the updated “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Dr. Monica Bhagat
Phone: +91 75060 87451
Email: info@monicabhagat.com
Location: Mumbai, India